Terms of Payment:
The tickets can be purchased at Chevrolet Hall with credit cards, debt cards and cash. We work with all credit cards.

Online ticket office:
Tickets purchased on the Internet or n the phone 0300 789 6846 can be withdraw at Chevrolet ticket office or delivered by Sedex. Please check the costs on Ticketmaster website: www.ticketmaster.com.br

Ticket Refund:
Chevrolet Hall will refund the ticket solely through the canceling of the show. In that situation, the date of the refund will be announced.

SALES TO GROUPS OF PEOPLE
Chevrolet Hall has special conditions for privet sessions for groups of people or companies

For more information please contact us: elaine@chevrolethallbh.com.br

ENTRANCE
Chevrolet Hall’s entrance will occur approximately two hours before the beginning of the events.

PARKING
There are two parking options:
Our parking is located on Chevrolet Hall’s right run by Park Shop, it has the capacity to park until 300 vehicle.

Working Hours:
The parking will work until one hour after the end of the event at Chevrolet Hall or at Dom Silvério Theatre.

There is also a parking located at Chevrolet Hall’s left run by Pátio Savassi Mall , it has the capacity to park 1700 vehicles.

Working Hours:
The parking will work until one hour after the end of the event at Chevrolet Hall or at Dom Silvério Theatre.

FOOD AND BEVERIGE
Chevrolet Hall has outsourced the administration of its bars that is why, we can’t interfere on the product’s selling prices.

All bars have a Coke-Cola tray so it is not permitted the commercialization of any other product other that those of the Coke-Cola Company.

AGE RATINGS

The age ratings at Chevrolet Hall are defined by the sponsor of each event.

If the age rating is under 18 years-old it will be necessary a Court Authorization. This Authorization has to be dispatched by the Brazilian Judiciary Committee of Children and Youth, who will become responsible to rate the age for the event.

The under aged child found unaccompanied by the parents or by the legal responsible, during the show that it is not legally allow by the Brazilian Judiciary Committee of Children and Youth, will be sent home or to the parents or to the Judiciary Committee headquarter.

ACCESS FOR PEOPLE WITH SPECIAL NEEDS
At the Chevrolet Hall internal parking lot there are 4 parking spaces reserved for people with special needs.

The Arena and Dom Silvério Theatre both have specific areas reserved so that they can, with no difficulties, enjoy the show.

Besides that, ramps and elevators facilitating the access for all people with special needs, providing them access to all parts of Chevrolet Hall areas.

SAFETY
Chevrolet Hall is equipped with monitoring cameras at all spaces and counts with the services of a security company registered to the Federal Police, assuring a good and safe environment for the workers and the audience.

A field-hospital equipped with first aid medications and a medical staff, put together for every show to solve any emergency situation, including an ICU unit for immediate transportation.

Chevrolet Hall has a Fire Brigade team trained by the Firefighters and eight emergency exits guaranteeing the safety for all.

Incase of a blackout, we have two power generators of 500Kws each, with the autonomy of 15 hours, automatically put to action and so guaranteeing the normalcy of any show.

RESTRICTIONS
the following restrictions were established having in mind the comfort of all those who wish to go to Chevrolet Hall:

• It is not allowed the use of any type of camera during the show without a previous authorization of the production;
• It is not allowed the usage of cell phones during the events;
• It is not allowed the entrance with a metal object that might cause any type of injury.
• The coordination of Chevrolet Hall suggests the exhibitions of a video before the events forbidden the act of smoking inside the Chevrolet Hall.